Listening Without Defensiveness | Live CEUs Webinar
youtu.be
Welcome to the Wednesday webinar, starting in 8 minutes, offering live CEUs and covering topics like trauma, personality disorders, and the neuroscience of mental health. Ethics videos will be rereleased next week, focusing on listening without defensiveness and exploring its causes and strategies. Defensiveness, often triggered by a lack of safety, can manifest as aggression or shutting down, violating cognitive and emotional boundaries. Physical discomfort, prior negative interactions, and emotional distress can heighten defensiveness, leading to hypervigilance and muscle tension. Misreading intentions and assumptions about others' thoughts can harm relationships, but listening and understanding can defuse defensive behavior. Effective communication requires distinguishing between criticism of behavior and personal criticism, and setting clear boundaries. Enhancing self-esteem and respecting others' viewpoints can help maintain boundaries and reduce defensive reactions. Empathy, constructive feedback, and specific communication strategies are essential in managing defensiveness and fostering healthy interactions.
Welcome to the Wednesday webinar, starting in 8 minutes, offering live CEUs and covering topics like